We like to please our customers.Unopened products in good condition may be returned upon approval of our office. Please contact us within 10 days of receiving your order to get approval for the return. We are not able to refund shipping charges.Unfortunately, we are unable to accept returns of products that have been opened or have their tamper-evident seals removed.Please contact us at any time with any questions regarding your order.Risk of Loss:All items purchased from Medicine Flower are made in conformance to a shipment contract. This means that the risk of loss and ownership for such items pass to you upon our delivery to the carrier. It is your responsibility as a customer to provide a deliverable physical address for delivery. Orders that cannot be delivered due to a incorrect physical address will incur a delivery charge to the customer's account.

Order online or call us 1-800-PURE-OIL (800-787-3645)

Help Center

Q: What are your shipping options?

Please see our Order Policy page.

Q: International Shipping

Shipping rates shown on checkout pages for international orders are estimates only. We will confirm your shipping rates via the checkout page before processing your order if you are outside the United States. Any duties or taxes are your responsibility whether or not you accept the delivery.

Q: What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Diners Club, JCB, and Discover. We also accept PayPal.

Q: Do you offer wholesale pricing to businesses?

Medicine Flower offers all of our products to co-ops, registered retailers and manufacturers in the food and body care industries. Please contact us for pricing on any of the retail products shown on our site. We have many years experience in sourcing the best ingredients you need for your business. Contact us for pricing on natural body care and culinary ingredients.

Frequently Asked Questions

What are your shipping options?

Returns and Refunds

International Shipping

What forms of payment do you accept?

Do you offer wholesale pricing to businesses?

The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions, Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. The information on this website is not intended to diagnose, treat, cure or prevent any disease, Never disregard medical advice or delay in seeking it because of something you have read on the MEDICINE FLOWER site. Product sold on this site are for personal use and not for resale. All orders placed through this website are subject to MEDICINE FLOWER's acceptance in its sole discretion. this means that MEDICINE FLOWER may refuse to accept, or may cancel any order, whether or not it has been confirmed, without liability to you or any third party. MEDICINE FLOWER reserves the right to discontinue any program or offer.